6 Sigma, is a variation measurement. It indicates how close you have reached to the excellence and to what extent the result have satisfied the customer expectations.
What Is 6 Sigma?
From the statistical point of view;
"Sigma" is the statistical measurement unit used to define the standard deviation in a group. It indicates the variability or the dispersion of the data.
Whereas, "6 Sigma" is a variability measurement. It indicates how close you have reached to the excellence and to what extent the result have satisfied the customer expectations. The higher the Sigma level is, the less the number of errors and the higher the number of process that satisfy the customer needs.
Supporting the implementation of the right decision taken at the very first moment.
From the management point of view;
6 sigma concerns the followings as it alters the traditional way of decision making process of the companies
and it is a complete way of management with its;
Philosophy of work performance,
Quality assessment and standards,
Methodology and development tools
Customer focus is the first priority for 6 Sigma. Process improvement projects in 6 sigma starts with listening to the customer; and the ultimate goal is to provide optimization of the processes while increasing customer satisfaction and adding value to the customer.
6 Sigma
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